Cancellation and Refund Policy
Please see below for our cancellation and refund policy for products purchased through the site as well as the Consultation services purchased online.
- For orders that havent been processed at the time of cancellation, full refund will be provided to the original mode of payment within 7-14 working days.
- For Orders that have already been delivered, the customer is responsible for getting the approval for returning the product. The product has to be in an original seal-pack, saleable condition. No refunds will be provided for open packaging. Once we receive the product and inspected for appropriate condition, we will process your refund.
- The refund amount will be credited back to the original mode of payment within 7 to 14 working days.
- Refunds in the amount of 90% of the paid consultation fee will be provided in the event of cancellation of a consultation by the client 3 days before the scheduled consultation time.
- No refunds will be given to persons who have attended a scheduled consultation.
- No refunds will be given in the event where somebody else or any third party has attended a consultation on behalf of the person who had arranged the consultation or for whom the consultation had been arranged.
- No refunds will be given in the event where a person who scheduled a consultation, and/or a representing person, have attended the consultation but decided not to complete it.
- Normally, we do not provide refunds if you are not satisfied with the quality of telecommunication in the event of a consultation over telephone or skype, though reasonable alternatives may be considered.
- Re-scheduling of a consultation can be done at no additional cost.
- In case of Refund, amount will be credited back to the original mode of payment within 7 to 14 working days.
Consultations can be provided over the phone or skype, or face-to-face. Face-to-face consultations are currently available in Ahmedabad, India.